Refunds and Returns
We will be glad to exchange an item that did not work within 5 days of receiving your item must be unused and in the same condition that you received it. Items must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate, sanitary goods, used cosmetics or beauty products.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a PAYPAL payment of $8.00 (email@example.com) to cover the cost of shipping the exchanged item(s)
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.